Qualia Support & Title Software IT
When Qualia crashes 5 minutes before a signing, you need someone who knows the platform inside and out. That's us.
Why your title company needs dedicated Qualia support
Qualia is the backbone of your closings. When it's down or misbehaving, your entire office grinds to a halt. Generic IT providers don't know Qualia — they'll spend hours Googling while your closings pile up.
We work with Qualia daily. We know the common bugs, the integration quirks, and the workarounds that keep your team productive while waiting for official fixes.
Common issues we solve
These are the Qualia and title software problems we handle every week.
Qualia crashes or freezes
Mid-closing freezes cost time and client trust. We diagnose root causes — browser conflicts, memory issues, or network bottlenecks — and fix them fast.
Outlook email integration issues
Qualia emails returning as Outlook replies instead of staying in the Qualia thread? We've seen it, we know the workarounds, and we keep your communication clean.
Reporting & workflow gaps
Management wants better reporting from Qualia but doesn't know what's possible. We help configure dashboards and workflows that give you real visibility.
User access & permissions
New hires, role changes, departures — we manage Qualia user accounts so the right people have the right access at all times.
Slow performance
Qualia running slow? It's usually a combination of browser settings, device specs, and network speed. We optimize all three.
Integration with other tools
Qualia needs to work with your email, document management, and accounting systems. We make sure everything talks to each other.
Qualia support FAQ
Do you work directly with Qualia's support team?
Yes. When issues require escalation to Qualia's engineering team, we handle the communication and follow-up so you don't have to sit on hold.
Can you train our team on Qualia?
Absolutely. We provide hands-on training for new hires and refresher sessions for existing staff — focused on the workflows your office actually uses.
What about the Arkansas rate calculation bug?
We're aware of the ongoing Arkansas rate calculation issue in Qualia. We've documented workarounds and will implement the fix as soon as Qualia releases one.
Do you support other title production software?
Qualia is our primary specialty, but we can support other title software as needed. Our IT fundamentals apply regardless of the platform.
Stop losing closings to software issues
Get a Qualia expert on your team — without the full-time salary. Book a free consultation and we'll review your current setup.